Eternal Solitaire Necklace
Eternal Solitaire Necklace
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30 Day Money-Back Guarantee
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Eternal Solitaire Necklace
0.5ct-5ct Moissanite Pendant with Certificate | Real 925 Sterling Silver Chain
Product Features:
- Material: 100% Authentic 925 Sterling Silver, available in gold and silver colors.
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Main Stone: Premium D Color Moissanite, a sustainable and dazzling alternative to diamonds.
- Stone Sizes: 0.5ct, 1ct, 2ct, 3ct, 4ct, 5ct (Customize to your preference).
- Pendant Type: Classic circle design with a geometric elegance.
- Chain Length: 45cm Box Chain – durable and comfortable for everyday wear.
30 Day Return Policy
30 Day Return Policy
Not satisfied with your order? No worries at all. Upon receiving your product, you have a 30-day window to initiate a return. Simply reach out to us via email, and we'll provide you with the necessary return form.
Shipping & Returns
Shipping & Returns
Our delivery time is 2-9 days, with tracking information provided via email once your order has shipped.
We stand behind our products 100%, which is why we offer a "money back guarantee". 30 days after receiving the product you have the right to return it.
For any queries or assistance, please contact our customer service team at info@serena-melbourne.com
24/7 Customer Service
24/7 Customer Service
At Serena Melbourne, we are always here for you, 24 hours a day, 7 days a week. You can contact us any time of the day or night and count on our dedicated customer service team to help you with all your questions and needs. Your satisfaction is our priority, and we are here to support you.
Please use the contact form or email info@serena-melbourne.com to get in touch with us.
CRAFTED WITH CARE
Our goal is to inspire women worldwide with premium, eco-friendly jewelry that doesn’t break the bank.
We’re dedicated to offering timeless, high-quality accessories that enhance your confidence while treading lightly on the earth.
TESTIMONIALS
FAQ
How are your jewels made?
Every piece is proudly handcrafted in Australia with the utmost care, using premium, ethically-sourced materials. I personally oversee each step of the process to ensure exceptional quality, durability, and timeless beauty.
How can i get contact with you?
Feel free to email our customer service at info@serena-melbourne.com
How long does shipping take?
2-10 business days. Once your order has been shipped you will receive a shipping confirmation email with a tracking link to track your package.
Is there a satisfaction guarantee?
Not satisfied with your order? No worries at all. Upon receiving your product, you have a 30-day window to initiate a return. Simply reach out to us via email, and we'll provide you with the necessary return form.
Do i have to pay customs?
No, you dont have to pay customs. We are taking care of the delivery fees.
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TRUST OUR MORE THAN 15 YEARS OF EXPERIENCE
Your trusted partner in the fashion industry since 2007. Discover the difference in passion and reliability.
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30-DAYS RETURN GUARANTEE
After receiving your order, you have 30 days to decide whether to keep the product or return it effortlessly.
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AVAILABLE 24/7 FOR ALL YOUR QUESTIONS
Our team is always ready to answer your questions and talk to you.